All items purchased from authorized Mu-Tron Dealers are subject to the Dealer’s terms and conditions for Returns. Items purchased from authorized Mu-Tron Dealers cannot and should not be returned directly to Mu-Tron.
Mu-Tron products carry a limited 1-year warranty. If you believe you received a defective product, please do not hesitate to contact us at firstname.lastname@example.org and we will respond quickly with assistance.
How to Make a Return
Email us at email@example.com to arrange for a Return Authorization (RA) number, which you need to write on the shipping label. Please do not write on the product box.
Before shipping, please note all of the following:
- Item must be in brand new condition
- Item must be in complete original packaging
- Include all original accessories
- Include all original literature: manuals, stickers
Although tracking and insurance is not required, it is highly recommended.
In order to expedite your refund, please ship as soon as possible. The return will be processed within 1-2 business days of its receipt. Please allow an additional business day to receive credit for the returned item.
Send your return to:
1836 Playa Riviera
Cardiff, CA 92007